FAQ

How to measure?

Read our measuring guide on how to measure for a product.

Do you ship internationally?

Yes, we ship worldwide. Shipping rates and offers can be found here.

What are your shipping charges?

Shipping charges will be automatically displayed in the shopping cart. For rates click here.

What are your processing and delivery times?

All orders are custom made. Processing times are approximately 10-20 business days (2 to 4 weeks (delivery excluded)). For rush orders, please contact us. For more information on shipping costs and delivery times, please click here.

Why don't you accept returns?

Each order is made to the customer's specifications (size and colour) and therefore non returnable. All our products are custom made and therefore exempted from the right of withdrawal.

Is it possible to purchase additional items?

Additional items are available in combination with each duvet cover or sheet set. It is possible to add a fitted sheet or extra pillowcases to your order.

Do you offer (seasonal, black friday etc.) discounts?

We are not able to offer discounts. We do not sell off the shelf, mass made products. Each item is unique and especially made for you.

Can I buy your products in bulk?

Yes. For bulk orders and wholesale pricing, please feel free to contact us.

I am a reseller. Can you add my own label?

Yes, we can. You can provide us with your own label and/or packaging (for 10+ pieces of the same item), or we can arrange this for you for bulk orders over 500 pieces. For more information on private labelling, please feel free to contact us.